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How We Handle Your Account Data

We collect account details, device information and payment data to run your bd77 account. This policy covers what we gather when you log in, deposit via bKash or Nagad, place bets, and contact support.

Account registration dataPayment transaction recordsDevice and IP logsSupport ticket historyCookie preferences
bd77 How We Handle Your Account Data
SECURITY MEASURES

How We Protect Your Information

We encrypt data in transit using TLS and store account credentials with bcrypt hashing. Payment data is tokenised so card and wallet details never sit in plain text. Access logs track who views your account internally, and our team is trained on data-handling rules.

Encryption Standards

All data moving between your device and our servers uses TLS encryption. Account passwords are hashed with bcrypt before storage. Payment tokens replace sensitive wallet details so bKash, Nagad and Rocket numbers are never logged in full.

Cookie Usage

Essential cookies keep you logged in across pages. Analytics cookies measure page performance and error rates. We do not use advertising cookies or share cookie data with ad networks. You can block non-essential cookies in your browser settings without losing core account functions.

Data Retention

Active accounts retain full transaction history. After you close your account, we keep records for five years to meet Bangladesh financial regulations, then securely delete them. You can request early deletion if no legal hold applies, though we may need to verify outstanding disputes first.

Third-Party Sharing

Payment processors receive only the transaction amount and your wallet ID to clear deposits and withdrawals. Game providers see your session ID and bet history for that session only. Support vendors access ticket content when you open a case. No data is sold or shared for marketing purposes.

PRIVACY REQUESTS

Contact Us About Your Data

Request a copy of your data, ask for corrections, or request account deletion through the channels below. We aim to respond within seven working days. Data export includes account profile, transaction history and betting records in CSV format.

Live Chat Open the chat widget from any page when logged in. Privacy requests are routed to our compliance team. Provide your registered mobile number and account username so we can verify your identity before releasing data.
Email Privacy Team Send your data request to the support email listed in your account dashboard. Include your full name, registered mobile number and the specific data you want to access, correct or delete. We reply within seven working days.
Account Settings Log in and navigate to Account Security. You can download your transaction history, update contact details, or request account closure. Deletion requests trigger a thirty-day cooling period before data is permanently removed from live systems.

Common Data and Privacy Questions

We collect your mobile number, full name, date of birth and email address at registration. Device type, browser and IP address are logged each time you log in for security monitoring and fraud prevention.

We store the transaction ID and deposit amount. Your bKash or Nagad account number is tokenised so the full wallet number never appears in our database. Payment processors handle the actual transfer and return only a confirmation code.

Yes. Log in and open a live chat or email the privacy team listed in your account dashboard. Provide your registered mobile number and username. We deliver a CSV export of your profile, transaction history and betting records within seven working days.

We retain closed-account records for five years to meet Bangladesh financial regulations, then securely delete them. You can request early deletion if no legal or dispute hold applies. Contact the privacy team through live chat or email to start the process.

We share data only with payment processors to clear deposits, game providers to load your session, and support vendors when you open a ticket. All third parties sign data-protection agreements. We do not sell or rent your data to advertisers or marketing lists.

Essential cookies keep you logged in and remember language preference. Analytics cookies measure site performance. You can block non-essential cookies in your browser settings. Core account functions remain available even if you block analytics cookies, though some features may load more slowly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.